Void Customer Payments

Use the Void Customer Payments screen to void records of customer payments (for example, if a check bounces) made on either the Receive Payments or Apply Payments screen, the latter allowing also the voiding of unapplied payments; if the payment has already been deposited, a reversing bank entry will automatically be made.

The screen appears similar to the following:

VoidCustPymt70.png

Fill in the following fields:

Click Void Payment to complete the transaction.

You will be given a batch number that identifies the voided payment, and the Void Customer Payment report screen will appear so you can view or print a record of the void.